Hotel Policy

Check In: 2:00 p.m.
Check Out: 1:00 p.m.

Credit Cards Accepted:
American Express, Visa and MasterCard.

Cancellation Policy:
Cancel one day prior day of arrival to avoid charges.

No Show Policy:
No shows are a one night charge.

Extra person Policy:
There is an extra charge for extra persons, they are allowed in the double and triple room.

Kids Policy:
Children are considered under 11 years old, 2 children stay free of charge sharing the room with two adults.

Pets Policy:
Sorry, no pets allowed.

Oversold Policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from UNIVISIT, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.